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Traditional Approaches Infused with Web Reality
Finally! Updated processes aligned to modern environmentsLike the other books in the series the structure and content covers people, process and technology, with an emphasis on business and stakeholder requirements. Unlike the other books, which are steeped in traditional approaches to reliability, availability and support processes that were born in the mainframe environment, this one gives those proven processes a facelift and aligns them to the realities of web time and pressures. Not that the parent processes were flawed - they were not agile enough to support the rapidly changing technical and business requirements that are constantly emerging. However, the best part of this book is that it never loses sight of business imperatives, which is something that needs to be reinforced in the minds of IT operations and management staff.
The book starts with a detailed discussion of business drivers, then covers the four essential dimensions of the web infrastructure framework. This is a blend of business- and technical-oriented actions, which includes understanding all factors and drivers, planning and phased implementation, value chain analysis and agile processes. In fact, the one aspect of the earlier books that I lamented - forcing old (but proven and necessary) processes, such as change control into web-based and e-business environments was not working. While the processes are essential, they needed streamlining, which is something many of us who specialize in service support and delivery have been grappling with. This book provides streamlined approaches that meet the requirements of contemporary environments, while maintaining the integrity of the processes themselves. This alone is reason enough to read this book.
The book ends with a case study that illustrates the key points made in the main body of the book, and also provides excellent material in the four appendices (including change control templates).


The Best Yet From WebPointers
A must-have reference for anyone interested in e-commerce!

A Super Resource for Writing for the Web
excellent resource

Very clear instruction on international trade and finance
Thought provoking, intelligent textbook

Thank you for the help!
Excellent reading !!Finally, a honest one-on-one book about a person's ordeal with those giant phone companies! I have been fighting with our own phone companies, and my husband and I have almost lost hope until I came across this book. I can't believe how Patty just reveals her heart and soul-- I feel like I know you already! Thank you, Ms. Nelski , for such an outstanding work.


More comprehensive than similar titles.Susan Sweeney, the owner of an international Internet firm, has produced a very thorough and easy to understand book. Probably the best book available today on starting an Internet business from scratch, it is a highly recommended read.


E-Business is NOT easy, but it CAN be made simple.In order to really understand and effectively manage anything, such as an electronic business, you must have a 'unified' model that everyone understands and is able to manage respectively. In other words, the business itself needs to be viewable in 'context' so that you can gauge where you stand at any given time and make smart management decisions accordingly. In this fast paced, totally accountable world of electronic business, this is the core to success.
Many companies today, tend to engage in e-business projects; ventures or transformation long before a unified business model and a context for both development and management is established. Many important steps such as learning, planning, and thorough strategy analysis are either skipped or rushed prior to execution; steps that will ultimately maintain alignment between business development, operations, management and marketing in an electronic environment. As a result, electronic enterprises, in particular, due to typically rapid evolution, pay a price for a long time to come trying to manage what becomes unmanageable.
Large and small enterprises alike are also sold e-business solutions prematurely, as "the" answer to their problems and often from vendors ill-equipped to best handle the job within the "context" of the e-business management strategy; something many enterprises simply do not have.
At a time when there is dependency on a host of outsourced companies to operate aspects of your business outside of core competencies, and assuming it's a solid business to be in the first place; ensuring that certain principles and phases of development are adhered to is vital to long term success.
Thomas Power, co founder of Ecademy.com, after thousands of interviews with Internet luminaries such as Dell, Gates, Bezos and Ballmer, successful e-business operators and the like, can help "power" your business with "E-Business to the Power of 12: The Principles of. dotCompetition. Not only are these principles powerful, they are also organized in such a way that they operate as a 'platform', on which you can develop an e-business management strategy and better streamline business development, operations, management and marketing in an electronic environment. You will now know where you stand, what many of your issues are and how to proceed.
Once you've read the book, you can interact with Thomas Power and co, along with e-professionals in major markets around the world at Ecademy.com. Learn, network and develop your e-business within the context of this principle-centered platform. Ecademy.com is the place to be if you're involved with electronic business.


Don't miss it

One for All to One

Beautiful, even in black-and-white!
A major theme of this book is that unless one keeps a clear eye on the four principle - business, people, process and technology - business drivers, it is difficult, if not impossible, to steer a course towards success.
There is no escaping the fact the Internet merely enables a more well-planned approach to securing a strategic position in a competitive market. It is not a one stop solution. The book demonstrates exactly how to integrate all four elements to deliver maximum value.
The authors conclude their book with a case study that illustrates the principles they espouse. In their appendix, they include interest assessment and change-management templates along with an interesting chapter on project management.
This book aligns the traditional mainframe approaches of reliability, availability and support with the realities of the web. It is worth every penny of its purchase price.